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PFBH offers interventional psychiatry services in Charlotte, including TMS and Spravato® for individuals seeking alternatives to traditional treatment. These advanced therapies provide new options for patients working toward meaningful and lasting mental health improvement.
Uber Health Transportation for Spravato Patients in Charlotte, NC
Spravato works differently than most treatments — and so does getting home from it. Because of how the medication affects you during and after your session, driving yourself home isn't an option. That's not a limitation. It's a safety requirement — and we take it seriously.
No personal Uber account needed
No smartphone required
Rides coordinated through our clinic
Scheduled to match your appointment time
What We Handle For You
Pickup Coordination
Scheduled to arrive 10 min before your appointment
2-Hour Observation
Our team monitors you in our dedicated treatment room
Safe Return Ride
Your driver is ready when you're cleared to leave
HIPAA-Compliant
Your health information stays private throughout
Why Driving After Spravato Isn't Safe
Spravato (esketamine) is a powerful, FDA-approved treatment for treatment-resistant depression. It's administered in-clinic, and afterward, patients must stay under medical observation for two hours — not as a formality, but because the medication takes time to fully settle.
Impaired Reaction Time
After your session, you'll likely feel groggy, disoriented, or tired. Even if you feel fine, your reaction time and judgment may still be impaired — FDA guidelines are clear on this.
Mandatory 2-Hour Observation
Every patient must remain under professional medical observation for two hours after treatment in our dedicated treatment room, with healthcare professionals monitoring recovery.
We Built the Solution Into Your Care
Trying to arrange a ride for every session can become its own source of stress. That's something we didn't want to put on our patients — so we removed that burden entirely.
Transportation shouldn't be the reason someone delays treatment that's working.
How Transportation Works for Your Spravato Appointment
Our clinic arranges your Uber Health rides directly through our institutional account.
That means you never have to open an app, create an account, or coordinate on the day of your appointment.
Schedule Your Appointment
When you book your Spravato session with PFBHNC, let our team know you'll need transportation assistance. We'll get the details from you at that time.
We Arrange Your Rides
Our staff schedules both your arrival and departure rides through the Uber Health platform. Your pickup is timed to get you here 10 minutes before your appointment begins.
You Receive Your Trip Details
You'll get a notification by text or phone call with your driver and vehicle information before each leg of the trip — no app needed.
Your Ride Home Is Already Waiting
Once you're cleared to leave, your return ride is ready. No waiting, no phone calls, no stress.
Attend Your Session
Arrive, complete your Spravato treatment, and stay for your required two-hour observation period with our care team.
Whether you don't have a car, can't ask someone to drive you every time, or have already missed appointments over this — we have it handled.
Partnering with Families for a Brighter Tomorrow