Complimentary ADHD Testing

Call us at 980-237-4766 ext. 103 or email frontdesk@pfbhnc.com to request a telehealth appointment. Let us know you'd like a virtual visit, and we'll get you scheduled with the appropriate provider for your needs.

During your first visit, your provider will discuss your history, symptoms, and any previous treatments you've tried. We'll review any assessments or test results, then talk through recommendations and treatment options. Our providers work with you to make informed decisions about your care—there are no quotas or pressure, just collaborative, personalized treatment planning.

You'll need a smartphone, tablet, or computer with a camera, a reliable internet connection, and a private, quiet space where you won't be interrupted. Before your appointment, we'll send you a secure video link—just click it at your scheduled time. No downloads or special software required.

At your scheduled time, click the secure video link we send you. Your provider will greet you and conduct your session just as they would in the office. Sessions typically last 30–60 minutes. After your appointment, prescriptions (if needed) are sent electronically to your pharmacy.

Yes. Research shows that telehealth is just as effective as in-person treatment for most psychiatric evaluations, medication management, and therapy sessions. You'll receive the same quality, evidence-based care from our licensed providers—just with the added convenience of attending from home.

Most insurance plans cover telehealth services the same way they cover in-person visits. We recommend contacting your insurance provider to verify coverage, or you can call our office at 980-237-4766 ext. 110 for assistance with insurance questions.

Absolutely. If you're already a PFBHNC patient, you can choose telehealth or in-person appointments based on what works best for you at any time. Many patients use a combination of both depending on their schedule and treatment needs.

If you experience connectivity issues or technical problems, your provider will call you directly to continue the session by phone. We'll work with you to ensure you receive the care you need, even if technology doesn't cooperate.

Yes. All telehealth sessions are conducted through HIPAA-compliant, encrypted video platforms. Your privacy and confidentiality are protected with the same standards we use for in-person care. Your session is secure and cannot be accessed by anyone other than you and your provider.

Yes. Our psychiatrists and therapists provide virtual care for children, adolescents, and adults. Telehealth is highly effective for all age groups and can be especially comfortable for children and teens who may feel anxious about in-office visits.

No referral is required to schedule an appointment with PFBHNC. You can contact us directly at 980-237-4766 ext. 103 or email frontdesk@pfbhnc.com to get started with telehealth services.

Yes. Telehealth allows us to provide care to patients throughout North Carolina, as long as you're physically located in the state during your appointment. This makes it easier for families in surrounding areas to access PFBHNC's specialized psychiatric care.

After your initial session, your provider will create or adjust your treatment plan based on your needs. If prescriptions are needed, they'll be sent electronically to your pharmacy. Follow-up appointments can be scheduled as telehealth or in-person visits based on your preference.