Navigating Our Patient Portal
If you need to reset your password, please call the office at 980-237-4766. Please be advised, the Patient Portal is not compatible with mobile devices. You must access the Patient Portal on a desktop or laptop computer to utilize all of the resources.
After finalizing your appointment with our intake coordinator, you will receive a text message with your Portal User Name and a Temporary Password.
Enter a new password and click submit. Your password must contain be a least 8 characters long and contain one capital letter, one special character, and one number.
Go to https://pfbhintouch.insynchcs.com. Enter your User Name and Temporary Password to the Log-In Screen. After inputting this information, it should prompt you to create a new password.
After creating your password it will redirect you to the log-in screen once again to enter your newly created credentials. It will then direct you to your dashboard.
How to Send a Message to Your Provider
Please be advised, your message may not be reviewed, or seen for an unspecified period of time from the date that it is sent. If your message requires immediate attention, please call our office at 980-237-4766. If your medical situation requires immediate attention, please go to your nearest emergency room, hospital or call 911.
Click the Messages icon on your Dashboard Screen.
Click Compose New Message.
Type your subject and message, read/agree to the disclaimer, then click send.
How to Request an Appointment
Please be advised, selecting an available appointment does NOT mean that your appointment has been scheduled. You will receive a message through the portal when your appointment has been confirmed.
Click the Request an Appointment Icon on your Dashboard
Choose your provider from the drop down menu. Select a date and time that works with your schedule and add a reason for the appointment request. When you are done, click Send Request. You will be notified via email as to whether or not your appointment has been confirmed.
How to Complete New Patient Paperwork
Click Forms/Documents on your Dashboard
Select the form you would like to complete.
Follow the prompts to type in your information, name, and or initials. In order to add a signature, click Capture.
You can either type or manually generate your signature. When you are happy with your signature, click Accept.
Once the form is completed, click Save, then click Submit.
Click Yes to confirm you are ready to send in the form.
How to Pay a Bill
View any outstanding account balances on your Dashboard. Type the amount you would like to pay and click ePay Now.
If you already have a card on file, you can select it from the Card # drop-down menu. If not, click Pay to proceed.
Verify your billing information and enter your card information. If you would like to keep your card on file select "Please save my card for future use." Verify that you agree to pay the above amount and click submit.